Northern Vermont's primary source of tickets for performing arts and summer festivals.

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Flynn Center Privacy Policy

The Flynn Center for the Performing Arts is committed to protecting your privacy. It is our intent to balance our business interests with your expectations of privacy. This policy explains how we protect your personal information and how it is used.

The Information We Collect and How We Use It

We are required to collect certain information on our website when you order tickets or make a contribution, but we also request additional information so that we can tailor the online experience to your likes and dislikes. You have the option of indicating your interest preferences (jazz, dance, etc.) and we use that information to suggest performances you may be interested in and to mail you relevant information. You may choose not to submit this information. You may also tailor your email and mail preferences to identify how you would like us to communicate with you.

When purchasing tickets or a membership, you will be asked for your credit card number, expiration date, and CVV code. This information is encrypted in our database (see Security section below). We also collect your personal information such as your name and address which is required to make a ticket purchase or a contribution.

The Flynn Center utilizes the information you provide (including your ticket buying history) to promote our own activities, and you have the right to opt out of any or all of these forms of communication at any time.

Information Shared With Third Parties

The Flynn Center and the FlynnTix Regional Box Office do not sell or rent names, postal addresses, phone numbers, or email addresses. Organizations that sell tickets through the FlynnTix Regional Box Office do receive this information on their ticket buyers upon request. The Flynn Center is not responsible for any actions or offers sent by these organizations, but our partner not-for-profits do adhere to similar policies. We will not forward any information to them if patron permission has been denied.

The Flynn Center never shares donor lists.

Security of Your Information

When you purchase tickets or make a contribution to the Flynn Center we collect your credit card number, expiration date, and CVV code. Your credit card number and expiration date are encrypted in our database (using SSL technology for online transactions), and we never store the CVV code. Your credit card data is masked in our system (XXXXXXXXXXXX1234) and is viewable only by the people who have a need to know the full number, such as our finance department, in reference to a specific transaction only. Box office agents and other personnel cannot access this data.

Information is stored under physical, electronic, or procedural controls under standards established by the credit card industry. We participate in a security program which requires us to meet specific security measures to protect your credit card information. The software that we use is compliant with these regulations. These security measures are put in place to protect against the loss, misuse, and alteration of your account information.

Correcting or Updating Personal Information

If your personal information changes, such as your address, phone number or email address, we will gladly correct, update, or remove any data you have previously provided to us. You may change your personal information at any time by updating your account on our website or sending an email to box@flynncenter.org.

Opt In

The Flynn Center sends emails and brochures about upcoming events. At any time you can tell us what publications you want to receive by updating your account on our web site or unsubscribing from an email. The Flynn Center complies with anti-spam regulations and we only want to send you information that you want.

Cookies

We use cookies to improve your online experience. Cookies are small pieces of information that a website transfers to your computer for record-keeping purposes. Cookies in and of themselves do not personally identify users. They are sent back only to the website that deposited them when a visitor returns to that site. Cookies can tell us how and when pages in a website are visited and by how many people. The information collected is in an aggregate, non-identifiable form. We hope to use the information we collect through this technology to improve our site.

Your Acceptance of These Terms

By visiting our website, you consent to the terms of this Privacy Policy. You agree that the Flynn Center may retain and use your personal information as described in this policy unless you opt out of our communications.

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